Hotel Stefanie Familie Witzmann KG 2540 Bad Vöslau, Jägermayerstr. 2
Information pertaining to Article 13 GDPR We store and process certain personal information and, when necessary, pass on this on to third parties (e.g. in connection with taxi services or when reserving theatre tickets on your behalf) with the purpose of providing you with the best possible service – this means we may pass your personal information on to other service providers, such as order processors, IT firms and agencies. We do not utilise profiling or automated decisions.
Types of information collected Your personal details (name, address, e-mail address, telephone number, fax number, date of birth, customer number) also, if relevant, language and car number plate Your ID data (passport number, passport data, date of birth, issuing authority, expiry date, nationality) and other forms of identification (ID card, driver’s licence, etc., including the issuing authority and expiry date) Payment information (data in connection with your payment – debit cards, credit cards and other bank cards) The duration of your stay in our hotel as well as any associated conditions, services, health data, personal preferences which you have informed us of, and Special category information — following accepted norms within the industry – such as health data and information on special needs (e.g. if you have special requirements pertaining to your hotel room) and marital status. This can include bookings of excursions, guided tours, restaurants, car rentals, transfers, events, hikes, gift vouchers including processing and administration, and ordering tickets.
THE LEGAL BASIS FOR THESE DATA PROCESSING ACTIVITIES
the legal fulfilment of our precontractual and contractual obligations towards you any consent given by you statutory, contractual and other legal obligations on our part (in particular the duty to provide documentation in accordance with regulations in accounting, tax and customs, contract, registration and/or legal disputes) as well as § 96 of the TKG (Telekommunikationsgesetz – Austrian law on telecommunications) our justified interests (e.g. continuous improvement of our customer service, also in the area of direct marketing, or the pursuit of our own legal interests) The duration of data storage is based on the provision of our services, and also on any consent provided by you, as well as statutory storage obligations and other legal requirements. In particular when dealing with regular customers, the stored information allows us to provide you with the best possible service to optimise your stay at the hotel. The protection of your personal data is of the utmost importance to us. We process your data in strict accordance with legal regulations (GDPR, TKG 2003). This data privacy statement is intended to inform you about the most important aspects of data processing on our website. Contact us When you contact us per e-mail (or with an online-form), the information you provide is stored by us for six months, for the purpose of processing your order and in case of any follow-up requests or queries.
Your rights You have the fundamental right to query, correct, delete, limit, manage transferability of, recall and contest any of your personal information. If you believe that the sharing of your data infringes on data protection laws or on your personal rights, then you can file a complaint with the regulating authority. In Austria, this is the Datenschutzbehörde (DSB).
You can contact us under: Hotel Stefanie Familie Witzmann KG, Tel. +43 (0) 2252 76236,